Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22–25.50/hour
- Department
- Retail & Boutique Operations
- Posted
- May 27, 2026
About Sephora
Sephora, a subsidiary of the LVMH Moët Hennessy Louis Vuitton luxury goods conglomerate, stands as a leading global authority in selective beauty retail. The company curates and distributes a carefully edited collection of prestige cosmetics, skincare, fragrance, and wellness products from both established and emerging beauty brands. Sephora's retail ecosystem spans multiple touchpoints—physical stores, digital platforms, and beauty services—creating an immersive beauty experience. The brand is recognized for its commitment to inclusivity, innovation, and empowering consumers to discover and express their unique beauty identities.
Sales and Service Leader at Sephora, Lexington, KY – Full-time retail management role leading store operations and teams. Hourly, $22–$25.50/hr.
Role & Responsibilities
- Lead and inspire store team members to deliver exceptional client service and exceed sales targets through coaching and collaborative engagement
- Drive store performance by fostering strong client relationships, demonstrating expert product knowledge, and providing personalized beauty recommendations
- Provide ongoing feedback, mentoring, and development opportunities to elevate team capabilities and performance
- Support team onboarding and continuous learning initiatives across service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and maintenance of store standards
- Promote an inclusive and collaborative team environment where all members feel valued, respected, and empowered
- Ensure compliance with Sephora policies and procedures to maintain a safe and welcoming shopping experience
- Demonstrate flexibility and reliability across peak retail operations, including evenings, weekends, and holiday periods
Qualifications
- Minimum 2 years of demonstrated leadership experience in retail, hospitality, or service environments
- Proven track record of coaching and inspiring teams to achieve sales and service objectives
- Strong sales acumen and client service expertise
- Excellent verbal and interpersonal communication abilities
- Comfort navigating fast-paced, dynamic retail environments
- Quick learning capacity with strong ability to absorb and communicate product knowledge
- Physical capability to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with demonstrated ability to coach and inspire teams and drive sales performance.
Education
Not specified
Workplace
The role is situated in Lexington, Kentucky, USA.
Compensation
The base compensation for this position ranges from USD 22 to USD 25.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility)
Culture
Sephora cultivates a culture centered on inclusion, belonging, and authentic self-expression within beauty. The brand celebrates the uniqueness of its team members and customers alike, fostering an environment where diversity is not merely tolerated but genuinely honored. The retail experience at Sephora emphasizes meaningful engagement, continuous learning, and the development of beauty expertise—creating a community where individuals are empowered to grow professionally and personally.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Leader», «Retail Sales Manager», «Beauty Advisor Leader», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.