Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Posted
Sep 2, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Sales and Service Leader position in Leawood, KS. Lead teams, drive sales, and inspire beauty excellence. $24–$27.50/hr, full-time.

Role & Responsibilities

  • Lead and coach team members to deliver exceptional client service and achieve sales targets
  • Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
  • Provide ongoing feedback and development to team members to elevate overall team performance and capability
  • Support employee onboarding and facilitate continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
  • Foster an inclusive, collaborative culture where team members feel empowered and engaged
  • Ensure compliance with company policies and contribute to creating a safe and enjoyable shopping experience
  • Maintain flexible scheduling and reliability, meeting minimum weekly shift requirements and availability during peak retail operations

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills with demonstrated success
  • Excellent communication and interpersonal abilities
  • Ability to thrive in a fast-paced and dynamic environment
  • Quick learner capable of absorbing and sharing product knowledge and training
  • Physically able to lift and carry up to 50 pounds

Skills

Client service excellence Team leadership and coaching Sales performance management Product knowledge acquisition Inventory management Visual merchandising Loyalty program administration

Experience

Minimum 3 years of progressive retail, hospitality, or service-oriented experience, with at least 2 years in a formal leadership capacity. Demonstrated track record of coaching teams, driving sales performance, and maintaining high standards of client engagement in a dynamic retail setting.

Education

High school diploma or equivalent; relevant retail management certifications or coursework preferred.

Workplace

The successful candidate will be located in Leawood, Kansas, USA, with easy access to Kansas City.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives promoting a diverse and supportive workplace culture.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Leader», «Assistant Store Manager», «Sales Team Lead», «Beauty Advisor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Leawood, USA

Continue to the application.