Sephora Sales and Service Leader

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Location
USA
└Texas
└Laredo
Employment
Full-Time
Seniority
Supervisor
Compensation
$22–29/hour
Posted
Mar 28, 2026

About Sephora

Sephora is a global prestige beauty retailer and a leading brand within the LVMH group. Known for an expansive portfolio of makeup, skincare and fragrance, Sephora combines retail innovation, extensive training programs and an experiential store environment to attract talent passionate about beauty and client service.

Sephora is hiring a Sales and Service Leader in Laredo, TX. Full-time hourly role ($22–$29/hr) leading store teams to deliver exceptional client experiences.

Role & Responsibilities

  • Lead by example to motivate and coach store team members to deliver elevated client experiences and achieve sales targets.
  • Drive daily store performance through expert product recommendations, client engagement and active selling.
  • Provide ongoing coaching, feedback and development to support team growth and succession.
  • Support onboarding and continuous learning on product knowledge, service standards, loyalty programmes and brand initiatives.
  • Oversee operational duties including inventory control, visual merchandising and adherence to store standards.
  • Promote an inclusive, collaborative team culture and uphold company policies to ensure a safe, welcoming shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or a client-facing service environment.
  • Proven ability to coach, motivate and develop a frontline team to meet sales and service objectives.
  • Excellent verbal communication and interpersonal skills with a client-first orientation.
  • Availability for flexible scheduling including nights, weekends and holidays; punctual and reliable attendance.
  • Physically able to lift and carry up to 50 pounds.

Skills

Client engagement Coaching and team development Visual merchandising Inventory management Product knowledge Loyalty programmes

Experience

Minimum 2 years of leadership experience in retail, hospitality or service environments, with demonstrated success coaching teams to deliver sales and service results.

Education

High school diploma or equivalent; post-secondary coursework in business, retail or hospitality is a plus.

Workplace

This position is based in Laredo, Texas, USA.

Compensation

The base compensation for this position ranges from USD 22 to USD 29 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora fosters a fast-paced, inclusive culture centered on education, diversity and client experience. The workplace emphasizes ongoing training, collaborative teamwork and a beauty‑centric approach to retail leadership.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Leader», «Client Experience Supervisor», «Retail Sales Supervisor», «Service & Sales Lead», «Store Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.