- Location
- Lake Buena Vista Florida USA
- Address
- 1530 E. Buena Vista Dr. Space B17-101, Lake Buena Vista, FL 32830 View map
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 13, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a full-time Sales and Service Leader for its Disney Springs store in Lake Buena Vista, Florida. The role leads and develops the team, drives client service and sales performance, and supports daily store operations; full-time schedules are 30–40 hours per week and include availability for nights, weekends, and holidays. Pay is $24.00–$27.50 per hour, with the actual offer depending on qualifications, experience, and other position- or location-specific business factors.
Role & Responsibilities
- Lead and inspire team members, coaching and empowering them to deliver exceptional client service and achieve sales goals.
- Contribute to store performance through client engagement, product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an open, inclusive culture where everyone feels empowered.
- Uphold company policies and help create a safe and enjoyable shopping experience.
Qualifications
- At least 2 years of leadership experience in retail, hospitality, or a service environment; a minimum of 3 years is also stated.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort working in a fast-paced, dynamic environment.
- Ability to learn quickly, absorb product knowledge and training, and share that knowledge with others.
- Physical ability to lift and carry up to 50 pounds.
- Availability for the required minimum number of weekly shifts and hours: 30–40 hours per week for full-time work.
- Availability during peak retail operations, including nights, weekends, and holidays; punctuality and consistent attendance.
Skills
Experience
At least 2 years of leadership experience in retail, hospitality, or a service environment; a minimum of 3 years is also stated.
Workplace
This position is based in Lake Buena Vista, Florida, USA, within easy reach of Orlando.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits, based on eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Team Leader», «Client Service Team Leader», «Retail Service Supervisor», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.