Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Mar 2, 2026

Join Sephora in Lafayette, United States as a Sales and Service Leader. Lead a dynamic team in a thriving beauty retail environment.

Overview

Sephora, a leader in the beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and quality. As an employer, Sephora fosters an inclusive environment that values diversity and encourages professional growth, making it a desirable workplace for those passionate about beauty and retail excellence.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity.
  • Ensure adherence to company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client service excellence Sales and product knowledge Effective communication Interpersonal skills Adaptability in a dynamic environment

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in Lafayette, Louisiana, USA. Within Louisiana, Cerulean currently features 3 open roles. Across USA, Cerulean lists 3.349 open roles — 1246 of them newly added.

Compensation

$24.00 - $31.00 per hour, depending on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of inclusivity and empowerment, ensuring a supportive environment for both employees and clients.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.