Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Lead
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 8, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader in Kennesaw, GA — lead a retail team to excellence in beauty service and sales.
Role & Responsibilities
- Lead, coach, and empower team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and development to team members to elevate overall team performance
- Support new team member onboarding and continuous learning in service excellence, loyalty programs, and product expertise
- Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
- Foster an inclusive, collaborative culture where all team members feel empowered and valued
- Uphold company policies and help create a safe, enjoyable shopping experience for all clients
- Demonstrate flexibility and reliability across peak retail operations, including evenings, weekends, and holidays
Qualifications
- Minimum 2 years of proven leadership experience in retail, hospitality, or service environment
- Demonstrated ability to coach and inspire teams to achieve performance goals
- Strong sales and client service expertise
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing product knowledge and training materials
- Physical ability to lift and carry up to 50 pounds
Skills
Experience
Minimum 3 years of professional experience, with at least 2 years in a leadership role within retail, hospitality, or service settings. Proven track record of successfully coaching teams and driving sales performance.
Education
High school diploma or equivalent; further retail management or beauty industry certifications preferred.
Workplace
This position is based in Kennesaw, Georgia, USA, within easy reach of Atlanta.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture celebrating diversity and belonging.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Leader», «Sales Team Lead», «Beauty Services Manager», «Client Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.