Sephora Sales and Service Leader

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While this position is no longer receiving submissions as of April 11, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.

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Location
KatyTexasUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$26–30/hour
Department
Retail & Boutique Operations
Industry
Selective Retailing & Department Stores
Posted
Apr 11, 2026

About Sephora

Sephora is a leading global beauty retailer known for its broad assortment of prestige cosmetics, skincare, and fragrance. As part of the LVMH group, Sephora combines strong retail expertise with brand innovation and a commitment to diversity and inclusivity across its stores and teams.

Sephora in Katy, TX is hiring a Sales and Service Leader (full-time, hourly $26–$30/hr) to lead team performance and client experiences.

Role & Responsibilities

  • Lead and inspire the store team through coaching, hands-on leadership, and role modelling of exceptional client service.
  • Drive sales performance by cultivating strong client engagement, delivering product expertise, and promoting personalized recommendations.
  • Coach for growth by providing ongoing feedback, developing individual capability, and supporting career progression for team members.
  • Support operational excellence by assisting with inventory management, visual merchandising, daily store standards, and loss prevention.
  • Ensure successful onboarding and continuous learning around service excellence, loyalty programs, product knowledge, and brand initiatives.
  • Foster an inclusive, collaborative environment that promotes openness, teamwork, and a safe shopping experience in line with company policies.

Qualifications

  • Minimum 3 years of leadership experience in retail, hospitality, or a client-service environment; demonstrable coaching success.
  • Proven ability to meet and exceed sales targets through team motivation and client-centric selling.
  • Excellent interpersonal and communication skills, with a client-first mindset.
  • Ability to thrive in a fast-paced, dynamic retail environment and quickly absorb product knowledge.
  • Physically able to lift and carry up to 50 pounds and maintain flexible availability for nights, weekends, and holidays.

Skills

Team coaching and development Client engagement and consultative selling Visual merchandising and inventory assistance Operational leadership and store standards Product knowledge transfer and onboarding

Experience

Minimum three years of progressive leadership experience in retail, hospitality, or a customer-service setting, with a proven track record of coaching teams to achieve sales and service targets.

Workplace

This position is based in Katy, Texas, USA, within easy reach of Houston.

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast-paced, beauty-focused retail culture that values diversity, inclusion, and continual learning. The workplace emphasizes professional development, client-centric excellence, and collaboration, reflecting the wider LVMH commitment to talent and innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Client Experience Leader», «Retail Sales Supervisor», «Beauty Sales Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.