Sephora Sales and Service Leader
- Location
- Jersey CityJersey CityUSA
- Employment
- Full-Time
- Seniority
- Manager
- Posted
- Mar 10, 2026
About Sephora
Sephora, a leader in global prestige retail, is part of the LVMH Moët Hennessy Louis Vuitton group. Known for its innovative approach to beauty, Sephora offers a diverse range of products and services, providing an unparalleled shopping experience. As an employer, Sephora is committed to fostering an inclusive environment that celebrates individuality and encourages professional growth.
Join Sephora in Jersey City as a Sales and Service Leader. Full-time role offering $28.00 - $36.00/hr. Lead a dynamic team in a prestigious retail environment.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement and expert product knowledge.
- Coach and develop team members by providing ongoing feedback and training.
- Support onboarding and continuous learning in service excellence and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork within the store.
- Ensure adherence to Sephora's standards and policies to create a safe shopping environment.
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Workplace
The role is situated in Jersey City, Jersey City, USA.
Compensation
$28.00 - $36.00/hr
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated and respected. The company fosters an inclusive environment that encourages personal and professional growth, making it a vibrant place to work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Leader», «Client Service Leader», «Store Sales Manager», «Customer Experience Leader», «Retail Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.