Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Manager
Compensation $26–31.85/hour
Posted Mar 24, 2026

Sephora in Irvine (Irvine Spectrum) is hiring a full-time Sales and Service Leader. Hourly $26.00–$31.85; lead store teams and elevate client experiences.

Overview

Sephora is a global beauty retailer known for an expansive assortment of prestige cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora operates high-energy retail environments that emphasize product expertise, experiential client service and continuous learning. The brand is recognized for investment in talent development, inclusive workplace initiatives and a fast-paced retail culture.

Role & Responsibilities

  • Lead by example to inspire and motivate store team members to deliver exceptional client service and achieve sales targets.
  • Coach, mentor and develop associates through ongoing feedback, formal training and performance conversations.
  • Drive client engagement through expert product knowledge, personalised recommendations and loyalty program activation.
  • Support daily store operations including inventory control, visual merchandising and maintaining brand presentation standards.
  • Execute onboarding and continuous learning initiatives to ensure team competency in service excellence and brand programmes.
  • Foster an inclusive, team-oriented culture and uphold company policies to create a safe and welcoming shopping experience.
  • Maintain flexible availability to meet scheduling requirements during peak retail hours (nights, weekends and holidays).

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or a customer-facing service environment.
  • Proven ability to coach teams and drive performance against sales and service KPIs.
  • Strong client-service and selling skills with excellent verbal communication and interpersonal abilities.
  • Comfortable working in a fast-paced, target-driven retail environment and quick to learn product knowledge.
  • Physically able to lift and carry up to 50 pounds; punctual and reliable with consistent attendance.

Skills

Team leadership and coaching Client engagement and consultative selling Product knowledge (beauty/cosmetics) Visual merchandising Inventory management Store operations and loss-prevention Effective verbal communication

Experience

Minimum 3 years of experience in retail, hospitality or a service environment, with at least 2 years in a leadership or supervisory capacity.

Education

High school diploma or equivalent; college coursework or degree in a related field preferred.

Workplace

This position is based in Irvine, California, USA, within easy reach of Los Angeles. The broader California area accounts for 396 active listings on Cerulean, 14 of which are new. In USA as a whole, Cerulean currently features 3.587 open positions, with 170 posted this week.

Compensation

The base compensation for this position ranges from USD 26 to USD 31.85 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an energetic, beauty-focused workplace that values diversity, inclusivity and professional development. Employees are encouraged to advance through hands-on learning and coaching within an innovative retail environment under the LVMH umbrella.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Sales Leader», «Client Experience Leader», «Retail Team Lead», «Beauty Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.