Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Lead
Compensation
$24–27.50/hour
Posted
Aug 12, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Sales and Service Leader in Hurst, TX. Lead beauty retail team, drive sales, and mentor staff. $24–$27.50/hr, full-time.

Role & Responsibilities

  • Lead, coach, and empower team members to deliver exceptional client service and achieve sales goals
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
  • Provide ongoing feedback and development to team members to elevate individual and team performance
  • Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily operational duties including inventory management, visual merchandising, and store standards maintenance
  • Foster a culture of openness and inclusivity where all team members feel valued and empowered
  • Uphold Sephora company policies and maintain a safe, welcoming shopping environment
  • Maintain flexible scheduling and reliable attendance during peak retail operations

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal abilities
  • Comfortable in a fast-paced, dynamic retail environment
  • Quick learner capable of absorbing and sharing product knowledge and training
  • Physical ability to lift and carry up to 50 pounds
  • Availability during peak retail operations including nights, weekends, and holidays

Skills

Team leadership and coaching Client service excellence Sales performance management Product knowledge development Inventory management Visual merchandising Training and onboarding Performance feedback and development

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with proven ability to coach and inspire teams to achieve sales and service objectives. The ideal candidate demonstrates strong client engagement skills, expert product knowledge capabilities, and the capacity to thrive in a fast-paced, dynamic retail setting.

Education

High school diploma or equivalent; retail leadership certification or beauty industry training is preferred but not required.

Workplace

The successful candidate will be located in Hurst, Texas, USA, with easy access to Dallas.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (based on eligibility); inclusive workplace culture celebrating diversity and belonging.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Leader», «Sales Team Lead», «Service Operations Lead», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Hurst, USA

Continue to the application.