Sephora Sales and Service Leader
- Location
- Huntington BeachCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–29.90/hour
- Department
- Retail & Boutique Operations
- Posted
- May 5, 2026
About Sephora
Sephora is a leading global beauty retailer and part of the LVMH group, known for an expansive assortment of cosmetics, fragrance, and skincare brands alongside proprietary services and digital innovation. The company emphasizes client-centric retail experiences, brand partnerships, and substantial investment in employee training and development across its store network.
Sephora in Huntington Beach, CA seeks a Sales and Service Leader to coach teams, drive sales and deliver exceptional client experiences.
Role & Responsibilities
- Lead by example to inspire and motivate store teams to deliver exceptional client service and achieve sales targets.
- Coach, develop and provide ongoing feedback to associates to elevate product knowledge, service delivery and individual performance.
- Drive sales performance through expert client engagement, personalized recommendations, and loyalty program activation.
- Support onboarding and continuous learning initiatives, including product training and brand campaigns.
- Oversee daily store operations including inventory tasks, execution of visual merchandising standards, and maintaining store presentation.
- Promote an inclusive, collaborative culture where team members feel empowered and respected.
- Ensure compliance with company policies and contribute to a secure, pleasant shopping environment.
- Maintain reliable attendance and flexible availability during peak retail hours (nights, weekends, holidays).
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or a client-service environment (3 years preferred).
- Proven track record of coaching teams to meet or exceed sales and service objectives.
- Strong client service orientation with demonstrated ability to build rapport and deliver personalized recommendations.
- Excellent verbal communication and interpersonal skills.
- Comfortable working in a fast-paced, dynamic retail environment and able to quickly learn and share product knowledge.
- Ability to lift and carry up to 50 pounds; reliable punctuality and attendance.
Skills
Experience
Minimum 2 years of leadership experience in retail, hospitality, or a service-focused environment; 3 years preferred. Demonstrable experience coaching teams to improve sales and service metrics.
Workplace
This position is based in Huntington Beach, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 26 to USD 29.90 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits offered based on eligibility.
Culture
Sephora fosters an inclusive beauty community that values diversity, continuous learning and internal mobility. The retail environment is fast-paced and collaborative, with an emphasis on coaching and professional development to support career progression.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Team Leader», «Retail Sales Supervisor», «Client Experience Leader», «Store Sales Coach», «Senior Beauty Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.