Sephora Sales and Service Leader

Houston Texas USA

Location
Houston Texas USA
Employment
Full-Time
Seniority
Supervisor
Compensation
$26–30/hour
Posted
Aug 24, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora seeks an experienced Sales and Service Leader to drive store performance and inspire a high-performing team at the Houston Galleria location. This full-time, hourly position involves leading team members in delivering exceptional client experiences, managing daily operations, and coaching staff to achieve sales goals while fostering an inclusive, collaborative environment aligned with Sephora's beauty community values.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • Drive overall store success through strong client engagement, expert product knowledge, and personalized recommendations
  • Coach and develop team members through ongoing feedback and performance support
  • Support onboarding and continuous learning initiatives in service excellence, loyalty programs, and brand initiatives
  • Execute daily operational tasks including inventory management, visual merchandising, and store standards maintenance
  • Foster a culture of inclusivity and teamwork where all team members feel empowered
  • Maintain compliance with Sephora policies and create a safe, enjoyable shopping experience

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal abilities
  • Ability to thrive in a fast-paced, dynamic retail environment
  • Quick learner capable of absorbing and sharing product knowledge
  • Physically able to lift and carry up to 50 pounds

Skills

Team leadership Client service excellence Sales performance management Product knowledge Coaching and mentoring Inventory management Visual merchandising Retail operations

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment. Proven track record of coaching and inspiring teams to achieve performance goals.

Workplace

The successful candidate will be located in Houston, Texas, USA.

The setting Texas

Explore jobs in Texas or in the USA.

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Sephora

Sephora Sales and Service Leader

Houston, USA

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