Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Manager
Compensation $26–34/hour
Posted Mar 16, 2026

Sephora Houston (Rice Village) seeks a Sales and Service Leader — full-time hourly role ($26–$34/hr) to drive sales, coach teams and elevate client experiences.

Overview

Sephora is a global prestige beauty retailer known for an expansive assortment of cosmetics, skincare, fragrance and tools. As part of the LVMH group, Sephora combines entrepreneurial retail energy with sophisticated brand curation, a focus on experiential client journeys, and extensive training and development programs for retail teams.

Role & Responsibilities

  • Lead by example to drive store sales and deliver exceptional client service through personalized consultations and product recommendations.
  • Coach, mentor and develop sales associates to elevate performance, product knowledge and service standards.
  • Manage daily store operations including inventory support, visual merchandising, and adherence to company standards and policies.
  • Drive client engagement initiatives and loyalty program participation to maximize lifetime value and repeat business.
  • Foster an inclusive, collaborative team culture and ensure compliance with safety and operational procedures.
  • Support onboarding and ongoing training to ensure a high-performing, knowledgeable store team.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or a service-oriented environment (3+ years preferred).
  • Proven ability to coach teams to achieve sales targets and deliver high-quality client experiences.
  • Strong sales acumen and demonstrable client service skills with a consultative selling approach.
  • Excellent verbal communication and interpersonal skills; ability to influence and motivate a diverse team.
  • Availability for flexible scheduling, including nights, weekends and holidays; full-time availability (30–40 hrs/week).
  • Physically able to lift and carry up to 50 pounds.

Skills

Client engagement Team coaching and development Visual merchandising Inventory management Product knowledge (beauty/cosmetics) Sales performance management

Experience

Minimum 2 years of leadership experience in retail, hospitality or service environments; 3+ years preferred, with a track record of coaching teams to meet sales and service goals.

Workplace

The successful candidate will be located in Houston, Texas, USA. 44 luxury roles are listed in Houston on Cerulean, 3 posted in the last 48 hours. Across the Texas region, Cerulean lists 174 open positions — 12 listed in the past two days. Cerulean currently advertises 3.523 open roles in USA, including 167 added in the last 48 hours.

Compensation

The base compensation for this position ranges from USD 26 to USD 34 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, beauty-forward retail culture that celebrates diversity and creativity while emphasizing ongoing learning and career progression. Teams operate in a fast-paced, client-centric environment with strong support for training and internal mobility as part of the LVMH family.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Store Sales Supervisor», «Client Experience Leader», «Beauty Sales Manager», «Retail Floor Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.