Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$26–30/hour
Posted
Jul 15, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Sales and Service Leader position in Honolulu, HI. Lead retail teams, drive sales, and inspire beauty excellence. Full-time, $26–$30/hr.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • Coach and empower team members through ongoing feedback and development
  • Drive store performance through strong client engagement and personalized product recommendations
  • Support onboarding and continuous learning initiatives in service excellence and product expertise
  • Manage daily operations including inventory, visual merchandising, and store standards
  • Foster a culture of inclusivity and teamwork where all employees feel valued
  • Maintain company policies and ensure a safe, enjoyable shopping experience
  • Demonstrate availability during peak retail operations including nights, weekends, and holidays

Qualifications

  • Minimum 2–3 years of demonstrated leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal abilities
  • Physical capability to lift and carry up to 50 pounds

Skills

Client service excellence Team coaching and development Sales performance management Product knowledge and expertise Visual merchandising Inventory management Training and onboarding facilitation Conflict resolution

Experience

Minimum 2–3 years of leadership experience in a retail, hospitality, or service environment, with demonstrated success in coaching teams and driving sales performance.

Workplace

This position is based in Honolulu, Hawaii, USA.

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Retail Service Manager», «Sales Floor Supervisor», «Beauty Store Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Honolulu, USA

Continue to the application.