Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Posted
Jun 26, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Sales and Service Leader in Hialeah, FL—lead beauty retail operations and coach high-performing teams. $24–$27.50/hr, full-time.

Role & Responsibilities

  • Lead and coach team members to deliver exceptional client service and achieve sales goals
  • Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
  • Provide ongoing feedback and development to elevate team member performance and capability
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
  • Foster an inclusive and collaborative team environment where all members feel empowered and valued
  • Maintain company policies and standards to create a safe and enjoyable shopping experience
  • Ensure reliable attendance and availability during peak retail operations, including nights, weekends, and holidays

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments
  • Proven ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal abilities
  • Physical capability to lift and carry up to 50 pounds

Skills

Leadership and team coaching Retail sales and client service Product knowledge and training Inventory management Visual merchandising Client engagement and recommendations

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with proven ability to coach teams and drive sales performance.

Workplace

The successful candidate will be located in Hialeah, Florida, USA, with easy access to Miami.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; commitment to creating an inclusive beauty community.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Leader», «Retail Service Manager», «Beauty Sales Supervisor», «Client Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Hialeah, USA

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