Sephora Sales and Service Leader
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Join Sephora in Greeneville, United States, as a Sales and Service Leader. Drive store success through leadership and client engagement in a dynamic retail environment.
Overview
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and a unique shopping experience. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where employees are encouraged to grow and succeed.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure compliance with company policies to create a safe and enjoyable shopping experience.
Qualifications
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Workplace
The role is situated in Greeneville, Greeneville, USA. Across USA, Cerulean lists 2.209 open roles — 89 of them newly added.
Compensation
$22.00 - $29.00/hr, depending on qualifications and experience.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and inclusivity, empowering employees to thrive in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.