Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Lead
Posted Feb 16, 2026

Join Sephora in Grandville, United States as a Sales and Service Leader. Lead a dynamic team in a fast-paced retail environment, focusing on client engagement and sales excellence.

Overview

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton. Known for its innovative approach to beauty and customer service, Sephora offers a dynamic work environment where employees can thrive and grow professionally.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure compliance with company policies to create a safe shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client engagement Sales expertise Product knowledge Communication Interpersonal skills Adaptability

Experience

Minimum of 2 years in a leadership role within retail, hospitality, or service environments.

Workplace

This position is based in Grandville, USA. In USA as a whole, Cerulean currently features 2.213 open positions, with 79 posted this week.

Compensation

$24.00 - $31.00/hr, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Culture

Sephora fosters an inclusive and empowering work environment where diversity is celebrated and employees are encouraged to be their authentic selves. The company values teamwork, innovation, and a commitment to excellence in customer service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.