Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- May 31, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader (Full-Time, Hourly) in Glendale, Arizona. Lead retail teams and drive store performance. $24–$27.50/hr.
Role & Responsibilities
- Lead, coach, and empower team members to deliver exceptional client service and achieve sales goals
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Support team onboarding and provide ongoing coaching, feedback, and development to elevate performance
- Execute daily operational tasks including inventory management, visual merchandising, and maintenance of store standards
- Promote a culture of inclusivity, openness, and belonging where all team members feel empowered
- Uphold Sephora brand standards and company policies to ensure a safe, enjoyable shopping experience
- Maintain flexible scheduling availability during peak retail operations, including nights, weekends, and holidays
Qualifications
- Minimum 2 years of proven leadership experience in retail, hospitality, or service environment
- Demonstrated ability to coach and inspire teams to achieve goals
- Strong sales and client service skills with excellent communication and interpersonal abilities
- Physically able to lift and carry up to 50 pounds
- Ability to work flexible scheduling and maintain consistent attendance
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with a proven track record of coaching and inspiring teams. Source data indicates "Minimum 3 years" in requiredExperience field; the more conservative figure of 2 years appears in qualifications section of job description.
Education
High school diploma or equivalent required; further formal education not specified.
Workplace
This position is based in Glendale, Arizona, USA, within easy reach of Phoenix.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives; team-oriented work environment.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Service Leadership Associate», «Retail Operations Leader», «Sales Performance Coach», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.