Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Mar 2, 2026

Join Sephora in Geneva, USA as a Sales and Service Leader. Lead teams, drive sales, and inspire client experiences in a dynamic retail environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury conglomerate. Known for its innovative approach to beauty and customer service, Sephora offers a dynamic work environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering an inclusive community where employees can thrive and grow professionally.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity where everyone feels empowered.
  • Ensure adherence to company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physical ability to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Geneva, Geneva, USA, within easy reach of Chicago. Cerulean lists 364 open roles in Geneva, including 6 posted recently. The broader Geneva area accounts for 451 active listings on Cerulean, 11 of which are new. In USA as a whole, Cerulean currently features 3.349 open positions, with 1246 posted this week.

Compensation

$26.00 - $34.00 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and is committed to providing equal opportunities for all employees, fostering a culture of inclusivity and empowerment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.