Sephora Sales and Service Leader

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Employment Full-Time
Seniority Manager
Posted Mar 9, 2026

Join Sephora in Gaithersburg as a Sales and Service Leader. Lead and inspire teams in a dynamic retail environment. Competitive pay: $28-$36/hr.

Overview

Sephora, part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a global leader in the beauty retail industry. Known for its innovative approach to cosmetics retailing, Sephora offers a wide range of beauty products from both established and emerging brands. The company is renowned for its commitment to diversity and inclusion, providing a dynamic and supportive environment for its employees.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity.
  • Ensure compliance with company policies and create a safe shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Gaithersburg, Maryland, USA, within easy reach of Washington, D.C.. The broader Maryland area accounts for 13 active listings on Cerulean, 5 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Compensation

$28.00 - $36.00/hr

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora fosters a culture of inclusivity and belonging, celebrating the uniqueness of each individual. The company is dedicated to creating a beauty community where diversity is respected and honored, making it a distinctive place to work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.