Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$22–25.50/hour
Posted
Jun 1, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora hiring Sales and Service Leader in Gainesville, FL. Full-time leadership role with $22–$25.50/hr. Lead beauty teams and drive store success.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • Drive overall store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
  • Coach and develop team members through ongoing feedback and continuous learning in service excellence, loyalty programs, and product expertise
  • Support onboarding and training initiatives focused on brand standards and service delivery
  • Execute daily store operations including inventory management, visual merchandising, and store standard maintenance
  • Foster an inclusive workplace culture where all team members feel empowered and valued
  • Ensure compliance with company policies and maintain a safe, welcoming shopping environment
  • Maintain flexibility for peak retail operations including evenings, weekends, and holiday coverage

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to meet performance targets
  • Strong sales and client service skills
  • Excellent communication and interpersonal abilities
  • Comfort working in a fast-paced, dynamic retail environment
  • Ability to learn and communicate product knowledge and training materials quickly
  • Physical capability to lift and carry up to 50 pounds regularly

Skills

Team leadership Client service Sales performance management Product knowledge Inventory management Visual merchandising Staff coaching and development Retail operations

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with proven ability to coach teams and drive sales performance.

Workplace

The role is situated in Gainesville, Florida, USA.

Compensation

The base compensation for this position ranges from USD 22 to USD 25.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; commitment to inclusion and belonging in a diverse workplace community.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Beauty Service Supervisor», «Retail Operations Leader», «Client Experience Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Gainesville, USA

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