Sephora Sales and Service Leader

Location
Employment Full-Time
Seniority Supervisor
Compensation $22–29/hour
Department Retail & Boutique Operations
Industry Perfumes, Cosmetics & Prestige Beauty
Posted ✦ Today
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Sephora in Gainesville, FL is hiring a Sales and Service Leader (Full Time) — $22–$29/hr. Lead store teams, drive sales and elevate client experiences.

Overview

Sephora is a global beauty retailer renowned for its curated assortment of prestige cosmetics, skincare, fragrance and tools, available across physical boutiques and digital channels. The brand is part of the LVMH group and is known for its emphasis on product discovery, education and an inclusive, trend-forward retail experience.

Role & Responsibilities

  • Lead and inspire the store team through role-modelling, coaching and performance management to deliver exceptional client experiences and meet sales objectives.
  • Drive client engagement and conversion via expert product consultation, personalised recommendations and mastery of loyalty programmes.
  • Coach for growth by delivering ongoing feedback, facilitating onboarding and development, and supporting continuous learning initiatives.
  • Oversee daily store operations including inventory management, visual merchandising standards, loss prevention and adherence to company policies.
  • Plan and maintain reliable staffing and scheduling to meet store needs; be available for peak retail hours including nights, weekends and holidays (full time: 30–40 hrs/week).
  • Foster an inclusive, collaborative team culture that promotes openness, respect and high standards of service.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or a client-facing service environment.
  • Demonstrable ability to coach, motivate and develop team members to achieve targets.
  • Proven sales aptitude and strong client service orientation with excellent verbal communication and interpersonal skills.
  • Comfortable working in a fast-paced, high-volume retail environment and able to assimilate product knowledge rapidly.
  • Availability for flexible scheduling (nights, weekends, holidays) and reliable attendance; ability to lift and carry up to 50 pounds.

Skills

Coaching and team development Client engagement and consultative selling Product knowledge and merchandising Inventory control and basic loss-prevention procedures Loyalty programme awareness and execution

Experience

At least 2 years of supervisory or lead experience in retail, hospitality or another client-centric environment, with a proven track record of coaching teams to meet sales and service KPIs.

Education

High school diploma or equivalent required; post-secondary coursework or a degree in business, hospitality or a related field preferred.

Workplace

The role is situated in Gainesville, Florida, USA — conveniently close to Orlando. Within Florida, Cerulean currently features 317 open roles, including 19 recent additions. Across USA, Cerulean lists 3.587 open roles — 170 of them newly added.

Compensation

The base compensation for this position ranges from USD 22 to USD 29 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast-paced, client-first culture grounded in continual learning, product expertise and inclusivity. The environment rewards curiosity and development, with clear pathways for career mobility within a global retail network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Team Leader», «Client Experience Supervisor», «Retail Sales Supervisor», «Assistant Store Manager», «Service & Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.