Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$26–30/hour
Posted
Jun 24, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sales and Service Leader position at Sephora in Frisco, TX. Full-time retail leadership role with $26–$30/hr compensation.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales objectives
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
  • Coach and develop team members with ongoing feedback to elevate performance and capability
  • Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
  • Execute daily operational tasks including inventory management, visual merchandising, and store standards compliance
  • Foster an inclusive, empowered team culture and promote openness within the store environment
  • Maintain flexible scheduling availability during peak retail operations, including nights, weekends, and holidays

Qualifications

  • Minimum 2 years of demonstrated leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire retail teams toward achievement of goals
  • Strong sales and client service background with excellent interpersonal communication
  • Ability to work effectively in fast-paced, dynamic environments
  • Physical capability to lift and carry up to 50 pounds regularly

Skills

Team leadership and coaching Sales performance management Client service excellence Product knowledge and expertise Visual merchandising Inventory management Training and development Communication and interpersonal skills

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment. The candidate should demonstrate proven ability to coach and inspire teams, with strong sales and client service skills in a fast-paced setting.

Education

No specific educational qualifications stated.

Workplace

This position is based in Frisco, Texas, USA, within easy reach of Dallas.

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; details available upon request.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Leadership Supervisor», «Client Experience Manager», «Store Team Leader», «Sales Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Frisco, USA

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