Sephora Sales and Service Leader

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Location
FriendswoodTexasUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$24–31/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 10, 2026

About Sephora

Sephora is a global beauty retailer known for a curated assortment of prestige cosmetics, skincare and fragrance, combined with service-led in-store experiences and digital innovation. As part of the LVMH group, Sephora operates at the intersection of retail and beauty, emphasizing product discovery, education and inclusive client engagement.

Sephora hiring a Sales and Service Leader in Friendswood, TX — hourly $24–$31/hr to lead the store team and elevate client experiences.

Role & Responsibilities

  • Lead by example on the sales floor to inspire and motivate team members, ensuring exceptional client service and achievement of sales targets.
  • Coach, mentor and develop associates through regular feedback, performance conversations and structured onboarding.
  • Drive client engagement through product expertise, personalized recommendations and loyalty program promotion.
  • Support daily store operations including inventory management, visual merchandising and adherence to brand standards.
  • Execute brand initiatives and training to maintain service excellence across the store.
  • Maintain a safe, welcoming and inclusive retail environment in line with company policies and standards.
  • Manage scheduling requirements and ensure reliable coverage during peak retail hours (nights, weekends, holidays).

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or a customer-service environment; 3+ years preferred.
  • Demonstrated ability to coach and inspire teams to meet sales and service objectives.
  • Proven client service and sales skills with strong product knowledge acquisition capability.
  • Excellent verbal communication and interpersonal skills; ability to deliver constructive feedback.
  • Availability for a full-time schedule (30–40 hrs/week) including nights, weekends and holidays.
  • Physically able to lift and carry up to 50 pounds.

Skills

Coaching and team leadership Client engagement and consultative selling Product knowledge and beauty expertise Training and onboarding (service excellence, loyalty programs, brand initiatives) Inventory management and visual merchandising Strong verbal communication and interpersonal skills Reliability and flexible scheduling

Experience

Minimum 2 years of frontline leadership in retail, hospitality or service; experience managing teams in a fast-paced, target-driven environment and executing daily store operations is required. Prior experience in beauty or specialty retail is strongly advantageous.

Education

High school diploma or equivalent; post-secondary coursework or degree preferred.

Workplace

The role is situated in Friendswood, Texas, USA — conveniently close to Houston.

Compensation

The base compensation for this position ranges from USD 24 to USD 31 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based); inclusion and belonging initiatives.

Culture

Sephora cultivates a fast-paced, beauty-forward workplace that prioritizes inclusivity, continuous learning and client-centric service. The brand emphasizes talent development through coaching and training, offering a collaborative environment where diverse perspectives are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Client Experience Manager», «Beauty Floor Supervisor», «Retail Sales Supervisor», «Beauty Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.