Sephora Sales and Service Leader
- Location
- FresnoCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–29.90/hour
- Department
- Retail & Boutique Operations
- Posted
- May 29, 2026
About Sephora
Sephora, a division of LVMH Moët Hennessy Louis Vuitton, is a global leader in selective beauty retail with a presence in over 35 countries. The brand operates more than 3,000 stores and e-commerce platforms, offering an expertly curated selection of prestige beauty brands, cosmetics, skincare, and fragrance. Sephora is known for its distinctive client-centric retail model, innovation in beauty retail, and commitment to inclusive beauty for all.
Sephora Sales and Service Leader, Fresno CA – $26–$29.90/hr. Lead beauty retail team, inspire performance, deliver exceptional client service.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive overall store success through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback, coaching, and development opportunities to elevate team performance and foster growth
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
- Foster a culture of inclusivity, openness, and teamwork where all team members feel empowered and valued
- Uphold company policies and ensure a safe, welcoming shopping experience for all clients
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service expertise
- Excellent communication and interpersonal skills
- Ability to thrive in fast-paced, dynamic environments
- Quick learner with capacity to absorb and share product knowledge
- Physical capability to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with a demonstrated track record of coaching and inspiring teams to achieve sales and service objectives.
Education
High school diploma or equivalent required; further education in business, retail management, or related field preferred.
Workplace
This position is based in Fresno, California, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 29.90 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging workplace culture initiatives; flexible scheduling.
Culture
Sephora cultivates a beauty community centered on celebrating diversity, uniqueness, and individual expression. The brand is committed to creating an inclusive, empowering workplace where team members feel valued and can develop meaningful connections with both colleagues and clients. A client-first mindset and passion for beauty drive the workplace culture, with emphasis on collaboration, continuous learning, and fostering belonging.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Retail Operations Lead», «Client Experience Leader», «Beauty Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.