Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Feb 1, 2026

Join Sephora in Franklin, United States as a Sales and Service Leader. Lead teams, drive sales, and create exceptional client experiences in a dynamic retail environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty and customer experience, Sephora offers a dynamic and inclusive work environment where employees are encouraged to thrive and grow within the company.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Coach and develop team members by providing ongoing feedback and development opportunities.
  • Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives.
  • Assist with daily operations including inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork, ensuring a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physical ability to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Franklin, Tennessee, USA. The broader Tennessee area accounts for 13 active listings on Cerulean. In USA as a whole, Cerulean currently features 3.408 open positions, with 1237 posted this week.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for career advancement.

Culture

Sephora is committed to fostering an inclusive and diverse work environment where every employee's uniqueness is celebrated and respected. The company values openness, teamwork, and a client-first mindset, ensuring a positive and empowering workplace culture.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.