Sephora Sales and Service Leader
- Location
- FolsomCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–29.90/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 26, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader role in Folsom, CA—lead teams, drive retail excellence, $26–$29.90/hr.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and exceed sales goals through coaching and mentorship
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Coach team members for continuous growth by providing regular feedback and development opportunities to elevate performance
- Support team onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operations including inventory management, visual merchandising, and maintaining store standards
- Foster an inclusive, empowering workplace culture that celebrates employee uniqueness and promotes collaboration
- Uphold Sephora policies and procedures while creating a safe and enjoyable shopping experience
- Maintain flexible availability during peak retail operations including nights, weekends, and holidays with minimum 30-40 hours weekly
Qualifications
- Minimum 2 years of proven leadership experience in retail, hospitality, or service-oriented environments
- Demonstrated ability to coach and inspire teams to achieve sales and service goals
- Strong sales and client service skills with consultative selling approach
- Excellent verbal and written communication skills
- Physical ability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 3 years of progressive retail or hospitality leadership experience, with proven track record of building and managing high-performing teams in client-facing environments. Demonstrated success in achieving sales targets, developing talent, and maintaining service excellence standards.
Education
High school diploma or equivalent required; further retail management or business education preferred.
Workplace
This position is based in Folsom, California, USA, within easy reach of Sacramento.
Compensation
The base compensation for this position ranges from USD 26 to USD 29.90 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; Sephora commitment to inclusion and belonging; equal opportunity employer status.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Store Operations Lead», «Client Experience Manager», «Sales Supervisor», «Retail Leadership Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.