Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 18, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader position in Flushing, NY. Full-time hourly role leading retail team and driving store performance.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and collaboration
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing coaching, feedback, and professional development to elevate team performance and capability
- Support onboarding and continuous training in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
- Foster an inclusive, empowered workplace culture that celebrates diversity and promotes teamwork
- Maintain company policies and uphold safety standards to create a secure and welcoming shopping environment
- Maintain availability during peak retail operations including evenings, weekends, and holidays
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environments
- Proven ability to coach, inspire, and lead teams to achieve performance goals
- Strong sales and client service capabilities with demonstrated track record
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing complex product knowledge and training
- Physical capacity to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 3 years of professional experience required, with at least 2 years in a leadership capacity within retail, hospitality, or service sectors. Demonstrated success in coaching and inspiring team members to exceed performance targets.
Education
High school diploma or equivalent required. Post-secondary education in business management, hospitality, or related field preferred.
Workplace
This position is based in Flushing, New York, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives celebrating employee uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Sales Leadership Associate», «Retail Service Supervisor», «Beauty Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.