Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Manager
Posted Feb 1, 2026

Join Sephora in Fairlawn, United States as a Sales and Service Leader. Lead and inspire teams in a dynamic retail environment.

Overview

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its commitment to beauty and excellence. As part of the global luxury conglomerate, Sephora offers unparalleled opportunities for professional growth and development in a vibrant and inclusive environment.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management. Client engagement and service excellence. Product knowledge and training. Communication and interpersonal skills. Adaptability in a dynamic environment.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Fairlawn, Ohio, USA. The broader Ohio area accounts for 15 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.183 open positions, with 68 posted this week.

Compensation

$24.00 - $31.00 per hour, depending on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora fosters a beauty community where uniqueness is celebrated, and inclusivity is paramount. The company is committed to creating an environment where everyone feels respected and empowered.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.