Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 13, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, Fairfax VA – Lead beauty retail team & drive sales, $28–$32/hr, full-time.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive overall store performance through strong client engagement, product expertise, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate individual and team performance
- Support team onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and store standards compliance
- Foster an inclusive workplace culture where all team members feel empowered and valued
- Uphold Sephora policies and create a safe, enjoyable shopping experience for clients
- Maintain flexibility and reliability across peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve measurable goals
- Strong sales acumen and demonstrated client service excellence
- Excellent verbal and written communication skills
- Ability to thrive in fast-paced, dynamic retail environments
- Capacity to quickly absorb and share product knowledge and training materials
- Physically capable of lifting and carrying up to 50 pounds regularly
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment with proven ability to coach and inspire teams to achieve sales and service goals.
Workplace
The successful candidate will be located in Fairfax, Virginia, USA, with easy access to Washington, D.C..
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility); inclusion and belonging initiatives within a beauty community culture.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Store Leader», «Sales Team Lead», «Customer Service Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.