Sephora Sales and Service Leader
- Location
- ExtonPennsylvaniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sales and Service Leader at Sephora in Exton, PA. Lead teams and drive beauty retail excellence. Full-time, hourly position, $26–$30/hr.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and performance coaching to elevate team effectiveness and development
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, and product expertise
- Execute daily operational tasks including inventory management, visual merchandising, and store standard compliance
- Promote an inclusive, empowering culture where team members feel respected and valued
- Maintain company policies and uphold Sephora standards to ensure a safe and enjoyable shopping experience
- Meet required weekly shift minimums and maintain consistent attendance during peak retail operations
Qualifications
- Minimum 2–3 years of leadership experience in retail, hospitality, or service environments
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal abilities
- Physical capability to lift and carry up to 50 pounds regularly
- Comfort working in a fast-paced, dynamic retail environment
Skills
Experience
Minimum 3 years of progressive leadership experience in retail, hospitality, or service-oriented environments, with demonstrated success coaching and motivating teams to exceed performance targets.
Workplace
The successful candidate will be located in Exton, Pennsylvania, USA, with easy access to Philadelphia.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives celebrating employee diversity and uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Retail Service Supervisor», «Beauty Sales Supervisor», «Client Experience Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.