Sephora Sales and Service Leader

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Location
EncinitasCaliforniaUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$26–29.90/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 24, 2026

About Sephora

Sephora is a global beauty retailer and experiential omni‑channel destination known for an expansive portfolio of prestige and indie brands. As part of the LVMH group, Sephora emphasizes innovation in product curation, digital retailing, and in‑store client experiences, offering career paths in store operations, merchandising, and digital commerce.

Sephora Encinitas, CA — Sales and Service Leader (Full-time, hourly $26–$29.90/hr). Lead the store team and elevate client experiences.

Role & Responsibilities

  • Lead and inspire the store team by modelling exceptional client service and selling behaviours.
  • Coach, mentor and develop associates to build product knowledge, service excellence, and individual performance.
  • Drive sales and conversion through proactive client engagement, personalised recommendations, and loyalty program activation.
  • Support daily store operations including inventory control, visual merchandising, execution of brand initiatives, and maintenance of store standards.
  • Manage scheduling reliability and ensure adequate coverage during peak retail hours (nights, weekends, holidays).
  • Foster an inclusive team culture that values diversity, collaboration and openness.
  • Uphold company policies and safety standards to deliver a secure and enjoyable shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or a client‑facing service environment.
  • Demonstrated ability to coach teams, drive sales performance and develop talent.
  • Strong interpersonal and communication skills with a client‑first mindset.
  • Comfortable working in a fast‑paced, dynamic retail environment and learning new product knowledge quickly.
  • Availability for flexible scheduling including evenings, weekends and holidays; reliable attendance and punctuality.
  • Physically able to lift and carry up to 50 pounds.

Experience

At least 2 years of supervisory or leadership experience within retail, hospitality or service operations, with a proven track record of coaching staff to meet sales and service targets.

Education

High school diploma or equivalent required; coursework or certificate in retail management, cosmetics, or related field preferred.

Workplace

The role is situated in Encinitas, California, USA — conveniently close to San Diego.

Compensation

The base compensation for this position ranges from USD 26 to USD 29.90 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast‑moving, client‑centric workplace that values diversity, inclusion and continuous learning. Employees are encouraged to develop product expertise and advance through performance and internal training programs.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Sales Leader», «Beauty Team Leader», «Client Experience Leader», «Retail Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.