Sephora Sales and Service Leader
- Location
- ElizabethNew JerseyUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 8, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sales and Service Leader at Sephora in Elizabeth, NJ. Full-time retail leadership role ($28–$32/hr) managing team performance and client experiences.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and developmental coaching to elevate individual and team performance
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and maintenance of brand standards
- Foster a culture of openness and inclusivity where all team members feel valued and empowered
- Uphold Sephora policies and maintain a safe, welcoming shopping environment
- Ensure reliability and flexibility with minimum 30–40 hours per week, including evenings, weekends, and holiday availability
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service-oriented environment
- Proven ability to coach, mentor, and inspire teams to achieve performance goals
- Strong sales and client service foundation
- Excellent verbal and interpersonal communication skills
- Ability to thrive in a fast-paced, dynamic retail setting
- Quick learner capable of absorbing and disseminating product knowledge and training
- Physical capability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment with demonstrated success in team coaching, sales achievement, and operational excellence.
Workplace
The role is situated in Elizabeth, New Jersey, USA — conveniently close to Newark.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Sales Operations Manager», «Client Service Supervisor», «Retail Leadership Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.