Sephora Sales and Service Leader

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Location
El PasoTexasUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$22–25.50/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 10, 2026

About Sephora

Sephora is a global leader in beauty retail, known for an expansive assortment of prestige brands, in-store experiential services, and an omnichannel customer experience. As part of the LVMH group, Sephora emphasizes training, inclusivity, and career development across its stores, blending retail rigor with a culture rooted in product expertise and client-centric service.

Sephora in El Paso, USA is hiring a Sales and Service Leader (Full-time). Hourly $22.00–$25.50; lead the store team and elevate client experience.

Role & Responsibilities

  • Lead by example to drive sales, client engagement and exemplary service standards across the store.
  • Coach, mentor and develop team members through continual feedback, product training and performance coaching.
  • Deliver personalised product recommendations and consultations to elevate client experiences and loyalty.
  • Support daily store operations including inventory control, visual merchandising and adherence to loss-prevention procedures.
  • Execute brand initiatives and loyalty programs to maximise conversion and average transaction value.
  • Maintain staffing, scheduling and reliable coverage during peak retail hours (nights, weekends, holidays).
  • Foster an inclusive, collaborative environment that promotes team accountability and professional growth.

Qualifications

  • Minimum 2–3 years of leadership experience in retail, hospitality, or a client-facing service environment.
  • Proven ability to coach teams, drive sales results and develop talent.
  • Strong communication, interpersonal and client-service skills with a client-first mindset.
  • Comfortable working in a fast-paced, dynamic retail setting and able to adapt to changing priorities.
  • Physically able to lift and carry up to 50 pounds and perform routine retail tasks.
  • Availability to work a flexible schedule including evenings, weekends and holidays; meet full-time weekly hours (30–40 hrs/week).

Experience

Minimum 2–3 years of leadership or supervisory experience in retail, hospitality, or another customer-facing environment, with demonstrated success coaching teams and achieving sales targets.

Education

High school diploma or equivalent required; college coursework or certificate in retail management, business or a related field preferred.

Workplace

The successful candidate will be located in El Paso, Texas, USA.

Compensation

The base compensation for this position ranges from USD 22 to USD 25.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an energetic, inclusive workplace where product knowledge and client experience are central. The brand invests in employee learning, diversity and internal mobility while maintaining the fast-paced, service-driven ethos of specialty retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Team Lead», «Client Experience Leader», «Retail Sales Supervisor», «Store Service Lead», «Senior Sales Associate — Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.