Sephora Sales and Service Leader

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Location
El PasoTexasUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$22–29/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 8, 2026

About Sephora

Sephora is a global leader in beauty retail, recognized for a curated assortment of prestige cosmetics, skincare and fragrance brands and an experience-driven store footprint. Operating as part of the LVMH group, Sephora emphasizes customer experience, product expertise and inclusive brand engagement across its retail network.

Sephora El Paso (TX-Canutillo) seeks a full-time Sales and Service Leader. Hourly $22–$29/hr; lead in-store teams and elevate client experiences.

Role & Responsibilities

  • Lead by example on the sales floor to inspire and motivate team members, driving exceptional client service and attainment of sales targets.
  • Coach, develop and provide actionable feedback to associates to elevate individual and team performance and support career progression.
  • Execute personalized client consultations, leveraging product knowledge to convert and deepen client relationships and loyalty.
  • Support daily store operations including inventory control, visual merchandising, adherence to brand standards and loss-prevention protocols.
  • Manage scheduling and staffing during peak retail periods (nights, weekends, holidays) to ensure consistent coverage and service levels.
  • Promote an inclusive, collaborative workplace where diversity is respected and team engagement is prioritized.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or a client-facing service environment; 3+ years preferred.
  • Proven track record of coaching teams to achieve sales and service KPIs.
  • Excellent verbal communication and interpersonal skills with a client-centric disposition.
  • Ability to learn and disseminate product knowledge quickly and train others on loyalty programs and brand initiatives.
  • Availability for flexible scheduling (30–40 hours/week) including nights, weekends and holidays; reliable punctuality and attendance.
  • Physically able to lift and carry merchandise up to 50 pounds.

Skills

Coaching and people development Client engagement and consultative selling Product knowledge (makeup, skincare, fragrance) Visual merchandising and store standards Inventory management and stock replenishment Point-of-sale (POS) operations

Experience

Minimum two years of leadership experience in retail, hospitality or service environments with demonstrated ability to coach teams and meet sales objectives; three or more years preferred.

Education

High school diploma or equivalent; vocational retail or customer-service coursework preferred.

Workplace

The successful candidate will be located in El Paso, Texas, USA.

Compensation

The base compensation for this position ranges from USD 22 to USD 29 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based); additional employee programs and rewards as described in Sephora policies.

Culture

Sephora cultivates a fast-paced, inclusive retail environment centered on product expertise and exceptional client experiences. The company prioritizes professional development, diversity and a collaborative atmosphere where associates are encouraged to grow their skills and advance within the brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Client Experience Supervisor», «Beauty Advisor Supervisor», «Store Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.