Sephora Sales and Service Leader
- Location
- EdgewaterNew JerseyUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 28, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sales and Service Leader at Sephora, Edgewater, NJ. Full-time retail leadership role managing store operations and team performance.
Role & Responsibilities
- Lead, coach, and inspire team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to team members to elevate performance and facilitate career growth
- Support onboarding and continuous training in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and maintenance of store standards
- Foster a culture of inclusivity and openness where all team members feel empowered and valued
- Uphold Sephora policies and procedures to create a safe and enjoyable shopping experience
Qualifications
- Minimum 3 years of leadership experience in retail, hospitality, or service environments
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal abilities
- Ability to work effectively in fast-paced, dynamic retail environments
- Proficiency in absorbing and sharing product knowledge and training materials
- Physical capability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 3 years of proven leadership experience in retail, hospitality, or service environments, with demonstrated success coaching teams and driving sales performance.
Education
High school diploma or equivalent required; college education or retail management certification preferred.
Workplace
The role is situated in Edgewater, New Jersey, USA — conveniently close to New York.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive community and celebration of individual uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Leader», «Store Team Lead», «Client Service Supervisor», «Beauty Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.