Sephora Sales and Service Leader

Closed The candidacy window for this position at Sephora has closed.

While this position is no longer receiving submissions as of March 28, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
USA
└California
└Dublin
Employment
Full-Time
Seniority
Supervisor
Compensation
$28–34.30/hour
Posted
Mar 28, 2026

About Sephora

Sephora is a global beauty retailer known for its curated assortment of prestige cosmetics, skincare and fragrance brands, and its experiential in-store model. As part of the LVMH group, Sephora emphasizes client education, product expertise and a digitally enabled omnichannel experience, offering employees opportunities to develop retail, merchandising and brand partnership skills within a high‑growth luxury platform.

Sephora in Dublin, CA seeks a Sales and Service Leader (Full‑time). Lead store teams and drive sales; $28.00–$34.30/hr.

Role & Responsibilities

  • Lead and inspire the in‑store team by modeling exceptional client service and driving a culture of high performance.
  • Coach, mentor and develop team members to elevate product knowledge, service standards and sales execution.
  • Deliver sales targets through active client engagement, personalized recommendations and loyalty program activation.
  • Support onboarding and continuous learning initiatives; ensure team proficiency in brand initiatives and service excellence.
  • Execute daily store operations, including inventory control, visual merchandising, stock replenishment and compliance with company standards.
  • Manage scheduling expectations and ensure reliable coverage during peak retail hours (nights, weekends, holidays).
  • Promote an inclusive, collaborative environment aligned with Sephora’s standards and safety policies.

Qualifications

  • Minimum of 2 years' leadership experience in retail, hospitality or a customer‑facing service environment.
  • Proven ability to coach teams and drive measurable sales performance.
  • Strong client service orientation with excellent interpersonal and communication skills.
  • Comfortable working in a fast‑paced, dynamic retail environment and quickly absorbing product knowledge.
  • Ability to work a flexible schedule and meet the full‑time requirement of 30–40 hours per week, including nights, weekends and holidays.
  • Physically able to lift and carry up to 50 pounds.

Skills

Client engagement and consultative selling Team coaching, feedback and development Product knowledge and beauty merchandising Inventory management and stock control Visual merchandising execution Performance and goal management Clear verbal communication and interpersonal skills

Experience

At least two years of leadership experience in retail, hospitality or a customer service environment, with demonstrated success coaching teams and achieving sales targets.

Education

High school diploma or equivalent required; post‑secondary education in business, retail management or cosmetology preferred.

Workplace

This position is based in Dublin, California, USA, within easy reach of San Francisco.

Compensation

The base compensation for this position ranges from USD 28 to USD 34.30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (subject to eligibility).

Culture

Sephora cultivates an inclusive, education‑driven retail culture that celebrates diversity and professional growth. Employees are encouraged to build product expertise, participate in ongoing learning, and contribute to a client‑centric environment within the LVMH luxury portfolio.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales and Service Supervisor», «Retail Team Leader», «Client Experience Leader», «Beauty Advisor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.