Sephora Sales and Service Leader
- Location
- DeptfordNew JerseyUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 21, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader in Deptford, NJ – lead beauty retail team, drive sales performance, manage store operations. $26–$30/hr, full-time.
Role & Responsibilities
- Lead, coach, and empower team members to deliver exceptional client service and achieve sales objectives
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and professional development to elevate team performance and individual capabilities
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and maintenance of store standards
- Foster an inclusive, collaborative workplace culture that promotes openness and empowers all team members
- Maintain adherence to Sephora policies and brand standards to ensure a safe and engaging shopping environment
- Manage flexible scheduling and ensure reliable coverage during peak retail operations
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service sector
- Proven track record of coaching and inspiring teams to achieve performance goals
- Strong sales acumen and demonstrated client service excellence
- Excellent verbal and written communication skills
- Ability to thrive in fast-paced, dynamic retail environments
- Quick learner capable of absorbing and communicating product knowledge and training materials
- Physical capability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 3 years of cumulative experience in retail leadership, sales management, or hospitality environments, with at least 2 years in a formal supervisory or team-lead capacity.
Education
High school diploma or equivalent; further retail management, beauty industry certification, or business education is advantageous but not required.
Workplace
This position is based in Deptford, New Jersey, USA, within easy reach of Philadelphia.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellness benefits based on eligibility; inclusion and belonging initiatives fostering a diverse, respectful beauty community.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Client Service Manager», «Retail Operations Lead», «Beauty Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.