Sephora Sales and Service Leader
- Location
- DenvilleNew JerseyUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 31, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora hiring Sales and Service Leader in Denville, NJ. Full-time leadership role, $26–$30/hr, retail coaching & operations.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive store success through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and foster continuous learning
- Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standards maintenance
- Promote a culture of openness and inclusivity where team members feel empowered and valued
- Maintain Sephora standards and uphold company policies to ensure a safe and enjoyable shopping experience
- Meet minimum weekly shift requirements and remain available during peak retail operations
Qualifications
- Minimum 2–3 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach, inspire, and lead teams to achieve sales and service goals
- Strong sales and client service skills with demonstrated track record
- Excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing product knowledge and training
- Physically capable of lifting and carrying up to 50 pounds
Skills
Experience
Minimum 3 years of progressive leadership experience in retail, hospitality, or customer-facing service environments, with demonstrated success in coaching teams and driving sales performance.
Education
High school diploma or equivalent required; relevant retail management certification or associate degree in business preferred.
Workplace
This position is based in Denville, New Jersey, USA, within easy reach of Newark.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive community and belonging initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Team Lead», «Beauty Service Manager», «Client Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.