Sephora Sales and Service Leader

Closed The candidacy window for this position at Sephora has closed.

While this position is no longer receiving submissions as of March 20, 2026, Sephora presents 563 alternative opportunities for your consideration.

Continue Your Search

We invite you to review more currently available roles:

Location
Employment Full-Time
Seniority Manager
Compensation $26–34/hour
Posted Mar 20, 2026

Sephora seeks a Sales and Service Leader in Deerfield, IL (Full-time). Lead store teams to drive sales and deliver exceptional client experiences.

Overview

Sephora is a leading global beauty retailer and a member of the LVMH group, recognized for an extensive assortment of prestige cosmetics, skincare and fragrance brands. As an employer, Sephora emphasizes skill development, inclusive customer experiences and rapid internal mobility within a high-energy retail environment.

Role & Responsibilities

  • Lead by example to inspire, coach and develop store team members to deliver exceptional client service and meet sales targets.
  • Drive store performance through proactive client engagement, personalised product recommendations and expert product knowledge.
  • Provide regular feedback, conduct onboarding and facilitate continuous learning across service excellence, loyalty programs and brand initiatives.
  • Oversee daily store operations including inventory control, visual merchandising and adherence to company policies and store standards.
  • Manage scheduling reliability and ensure coverage during peak retail hours (nights, weekends, holidays).
  • Promote an inclusive, collaborative culture that supports team wellbeing and client-first behaviours.

Qualifications

  • Minimum 3 years of retail, hospitality, or service experience, with at least 2 years in a leadership or supervisory capacity.
  • Proven ability to coach, motivate and develop a frontline team to achieve sales and service objectives.
  • Demonstrated excellence in client service, sales conversion and relationship building.
  • Outstanding verbal communication and interpersonal skills.
  • Availability to work a flexible schedule and meet the required 30–40 hours/week, including nights, weekends and holidays.
  • Physically able to lift and carry up to 50 pounds.

Skills

Team leadership and coaching Client engagement and sales conversion Product knowledge and merchandising Inventory management Loyalty program execution Excellent verbal communication

Experience

Minimum 3 years of retail, hospitality, or service experience, including at least 2 years in a supervisory or leadership role driving team performance and client service.

Education

High school diploma or equivalent required; post-secondary coursework or professional training in retail, hospitality or related fields preferred.

Workplace

The role is situated in Deerfield, Illinois, USA — conveniently close to Chicago. Within Illinois, Cerulean currently features 95 open roles, including 30 recent additions. Across USA, Cerulean lists 3.532 open roles — 168 of them newly added.

Compensation

The base compensation for this position ranges from USD 26 to USD 34 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast-paced, client-centric culture that prizes inclusivity, creativity and continuous learning. The company encourages hands-on development and internal mobility, fostering a collaborative environment where diverse perspectives are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Beauty Team Leader», «Sales Supervisor», «Client Experience Leader», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.