Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Sales and Service Leader to drive store performance and inspire team excellence at the Dallas Village on the Parkway location. This full-time, hourly position requires a natural leader with 2+ years of retail or hospitality experience to coach team members, optimize client engagement, and uphold brand standards while managing inventory and visual merchandising in a fast-paced beauty retail environment.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive overall store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team member performance and support continuous learning
- Support team onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with daily inventory management, visual merchandising, and maintenance of store standards
- Foster a culture of inclusivity and openness where all team members feel empowered and valued
- Uphold Sephora company policies and create a safe, enjoyable shopping experience
- Support operations during peak retail times including nights, weekends, and holidays
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills with ability to drive revenue
- Excellent communication and interpersonal abilities
- Comfortable working in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing product knowledge
- Physically able to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with proven ability to coach and inspire teams to achieve sales goals.
Workplace
This position is based in Dallas, Texas, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives; meaningful employee rewards program.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Beauty Sales Manager», «Customer Service Leader», «Retail Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.