Sephora Sales and Service Leader

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Location
USA
└Texas
└Dallas
Employment
Full-Time
Seniority
Supervisor
Compensation
$26–30/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 27, 2026

About Sephora

Sephora is a global prestige beauty retailer and part of the LVMH group, known for its broad portfolio of cosmetic, fragrance and skin-care brands and experiential store environments. As an employer, Sephora emphasizes product education, career progression and inclusive retail leadership, offering structured training and opportunities across store operations and brand partnerships.

Sephora Dallas (Village on the Parkway) seeks a Sales and Service Leader — full-time, $26–$30/hr.

Role & Responsibilities

  • Lead, coach and motivate the store team to deliver exceptional client experiences and achieve sales targets.
  • Drive performance through expert product knowledge, personalised recommendations and elevated client engagement.
  • Provide ongoing feedback, development and formal coaching to grow individual and team capabilities.
  • Support onboarding and continuous learning across service excellence, loyalty programmes and brand initiatives.
  • Oversee daily store operations including inventory control, visual merchandising and adherence to store standards.
  • Manage scheduling and ensure reliable coverage during peak retail hours (nights, weekends and holidays); meet full‑time weekly hour requirements (30–40 hrs/week).
  • Foster an inclusive, collaborative environment and ensure compliance with company policies to create a safe, welcoming shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality or service environment (3 years overall retail/client-facing experience preferred).
  • Proven ability to coach teams to meet sales and service objectives.
  • Excellent verbal communication and interpersonal skills with a client-first orientation.
  • Demonstrated aptitude for learning and sharing product knowledge quickly.
  • Physically able to lift and carry up to 50 pounds and work a flexible schedule including nights, weekends and holidays.

Experience

At least 2 years of direct leadership experience in retail, hospitality or a service setting, with a proven track record of developing staff and meeting sales targets; prior experience in beauty or fast-paced retail environments is strongly preferred.

Workplace

This position is based in Dallas, Texas, USA.

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a high-energy, client-centric culture that values inclusivity, continuous learning and product expertise. The retail environment rewards coaching, collaboration and initiative, with structured training pathways for development and advancement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Team Leader», «Store Team Lead», «Client Experience Leader», «Retail Sales Supervisor», «Beauty Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.