Sephora Sales and Service Leader

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Location
DallasTexasUSA
Employment
Full-Time
Seniority
Manager
Compensation
$26–30/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 23, 2026

About Sephora

Sephora is a global beauty retailer operating as part of the LVMH group, known for an extensive portfolio of prestige cosmetics, fragrance and skincare brands alongside its own private-label offerings. The brand emphasizes client-centric retailing, experiential stores and comprehensive employee development programs in a fast-paced, trend-driven environment.

Sephora — Sales and Service Leader in Dallas, TX. Full-time hourly role ($26–$30/hr) leading a store team to deliver exceptional client service.

Role & Responsibilities

  • Lead and inspire store team to deliver outstanding client service and achieve sales targets through example and direct coaching.
  • Coach, mentor and develop associates with ongoing feedback, performance reviews and training in product knowledge, loyalty programs and service standards.
  • Drive sales performance via active client engagement, tailored product recommendations and upselling of relevant services.
  • Support daily store operations including inventory control, visual merchandising, stock replenishment and maintenance of store presentation standards.
  • Ensure adherence to company policies, safety protocols and Sephora operational standards to create a safe, inclusive shopping environment.
  • Manage scheduling and labor availability to meet peak retail demand (nights, weekends and holidays) and ensure consistent attendance and punctuality.

Qualifications

  • Minimum 3 years of leadership experience in retail, hospitality, or a high-volume service environment.
  • Demonstrated ability to coach and develop teams to meet and exceed sales and service objectives.
  • Proven sales and client service aptitude with strong interpersonal and communication skills.
  • Ability to learn and convey product knowledge quickly and train others effectively.
  • Flexible availability to work 30–40 hours per week, including nights, weekends and holidays; reliable attendance required.
  • Physically able to lift and carry up to 50 pounds.

Skills

Team coaching and development Client engagement and consultative selling Product knowledge training Visual merchandising Inventory management and stock control Performance-driven sales leadership Effective verbal communication

Experience

Minimum 3 years of leadership experience in retail, hospitality, or service environments with a proven track record of coaching teams to meet sales and service targets.

Education

High school diploma or equivalent required; associate's degree in business, retail management or a related field preferred.

Workplace

This position is based in Dallas, Texas, USA.

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a beauty-focused, inclusive workplace that values diversity, continuous learning and career progression. Teams operate in a fast-paced, client-centric environment where coaching, product expertise and a passion for beauty are central to daily success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Team Leader», «Retail Sales Supervisor», «Client Experience Manager», «Store Service Supervisor», «Beauty Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.