Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader in Cumming, GA. Lead retail teams, drive sales, and deliver excellence. $24–$27.50/hr, full-time.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and foster professional growth
- Support team onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
- Assist with inventory management, visual merchandising, and uphold Sephora store standards
- Execute flexible scheduling across peak retail operations including nights, weekends, and holidays
- Foster a culture of inclusion and belonging where all team members feel empowered
Qualifications
- Minimum 2–3 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach, inspire, and develop teams to achieve performance goals
- Strong sales and client service expertise
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, dynamic retail environment
- Quick learner with strong capacity to absorb and communicate product knowledge
- Physical ability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 2–3 years of demonstrated leadership experience in a retail, hospitality, or service-oriented environment with proven ability to coach and inspire team members to exceed performance goals and deliver exceptional client experiences.
Workplace
The successful candidate will be located in Cumming, Georgia, USA, with easy access to Atlanta.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility); commitment to inclusion and belonging through celebration of employee uniqueness and diversity.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Sales Team Manager», «Retail Operations Leader», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.