Sephora Sales and Service Leader
Closed The candidacy window for this position at Sephora has closed.
While this position is no longer receiving submissions as of March 18, 2026, Sephora presents 563 alternative opportunities for your consideration.
Continue Your Search
We invite you to review more currently available roles:
Sephora seeks a Sales and Service Leader in Corte Madera, CA to lead store teams, drive sales and deliver exceptional client experiences.
Overview
Sephora is a global leader in prestige beauty retail, operating an extensive portfolio of international and niche brands alongside its own private-label offerings. As part of the LVMH group, Sephora combines a strong retail and digital footprint with a brand-led, client-centric approach, investing in talent development, product expertise and innovative shopper experiences.
Role & Responsibilities
- Lead and inspire the store team by modelling exceptional client service and sales behaviours.
- Coach, develop and provide ongoing feedback to team members to elevate performance and deliver career growth.
- Drive sales and conversion through personalised client engagement, product recommendations and expert knowledge.
- Oversee onboarding and continuous learning initiatives, ensuring team proficiency in loyalty programs, product expertise and brand activations.
- Support daily operations including inventory control, stock replenishment, visual merchandising and maintaining store standards.
- Manage scheduling expectations and ensure reliable coverage during peak retail hours (nights, weekends, holidays).
- Uphold company policies, loss-prevention procedures and create a safe, inclusive shopping environment.
Qualifications
- Minimum 2–3 years of leadership experience in retail, hospitality or a customer-facing environment (store-level leadership preferred).
- Proven ability to coach and motivate teams to achieve sales and service targets.
- Strong sales acumen with consistent client service results and ability to drive conversion.
- Excellent verbal communication and interpersonal skills; comfortable presenting product knowledge and recommendations.
- Ability to work a flexible schedule including nights, weekends and holidays; punctuality and consistent attendance required.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum 2–3 years of leadership experience in retail, hospitality, or service; 3 years preferred for this role. Demonstrated track record of coaching teams and achieving sales results.
Education
High school diploma or equivalent required; post-secondary coursework in retail management, business, cosmetology or a related field is a plus.
Workplace
This position is based in Corte Madera, California, USA, within easy reach of San Francisco. The broader California area accounts for 389 active listings on Cerulean, 27 of which are new. In USA as a whole, Cerulean currently features 3.521 open positions, with 150 posted this week.
Compensation
The base compensation for this position ranges from USD 28 to USD 34.30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility applies).
Culture
Sephora cultivates an inclusive, fast-paced retail culture focused on client obsession, product expertise and continuous learning. The workplace emphasizes collaboration and personal development, encouraging team members to build careers through coaching, performance feedback and brand-led training.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Sales Leader», «Client Experience Leader», «Retail Team Lead», «Beauty Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.