Sephora Sales and Service Leader
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Sephora in Corona, CA is hiring a Sales and Service Leader. Full-time hourly role ($26.00–$31.85/hr) focused on team leadership and client experience.
Overview
Sephora is a leading global beauty retailer known for a broad portfolio of prestige cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora emphasizes product expertise, experiential retail and talent development within a fast-paced, consumer-focused environment.
Role & Responsibilities
- Lead by example to inspire, coach and motivate store team members to deliver exceptional client service and exceed sales targets.
- Drive sales performance through expert product knowledge, personalised recommendations and hands-on client engagement.
- Coach for growth by providing regular feedback, conducting training and supporting career development for team members.
- Oversee daily store operations including inventory tasks, visual merchandising, loss prevention and maintenance of store standards.
- Support onboarding and continuous learning related to service excellence, loyalty programs and brand initiatives.
- Manage scheduling expectations and ensure coverage during peak retail periods (nights, weekends, holidays).
- Uphold company policies and create a safe, inclusive and enjoyable shopping environment for clients and staff.
Qualifications
- Minimum 2–3 years of leadership experience in retail, hospitality or a client-facing service environment.
- Proven track record of meeting or exceeding sales goals and driving team performance.
- Excellent communication, interpersonal and coaching skills with the ability to develop talent.
- Strong client service orientation and deep interest in beauty and product education.
- Flexibility to work varied shifts including nights, weekends and holidays; reliable attendance and punctuality.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
2–3 years of supervisory or leadership experience in retail, hospitality or a service-driven environment, demonstrating the ability to coach teams and deliver consistent sales results.
Education
High school diploma or equivalent required; college coursework or a degree in business, retail management or a related field preferred.
Workplace
This position is based in Corona, California, USA, within easy reach of Los Angeles. The broader California area accounts for 360 active listings on Cerulean, 16 of which are new. In USA as a whole, Cerulean currently features 2.211 open positions, with 80 posted this week.
Compensation
The base compensation for this position ranges from USD 26 to USD 31.85 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based); Inclusion & Belonging initiatives and workplace accommodations as needed.
Culture
Sephora cultivates an inclusive, education-driven retail culture where creativity, product expertise and client experience are paramount. The environment rewards collaboration, continuous learning and visible leadership, with an emphasis on diversity and professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.