Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 5, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sales and Service Leader at Sephora, Columbus, OH. Full-time retail leadership role, $24–$27.50/hr, 30–40 hours/week.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and development opportunities to elevate team performance and capability
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, and brand standards
- Execute daily store operations including inventory management, visual merchandising, and store standards compliance
- Foster an inclusive, supportive work culture where team members feel empowered and valued
- Uphold Sephora policies and maintain a safe, welcoming shopping environment
- Meet flexible scheduling requirements including peak retail operations (nights, weekends, and holidays)
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environments
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills with demonstrated results
- Excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced, dynamic retail environment
- Quick learner capable of absorbing and sharing product knowledge and training materials
- Physically able to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of proven leadership experience in retail, hospitality, or service-oriented environments, with demonstrated success coaching and motivating teams to achieve sales and service objectives.
Education
High school diploma or equivalent; post-secondary education or retail management certification preferred.
Workplace
This position is based in Columbus, Ohio, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits available based on eligibility; inclusion and belonging initiatives; meaningful rewards program.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Sales Team Coach», «Beauty Retail Supervisor», «Store Operations Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.