Sephora Sales and Service Leader
- Location
- ColumbiaSouth CarolinaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22–25.50/hour
- Department
- Retail & Boutique Operations
- Posted
- May 25, 2026
About Sephora
Sephora is a global prestige beauty retailer and a member of the LVMH group. Renowned for its curated assortment of cosmetics, skincare and fragrance across mass and luxury brands, Sephora emphasizes client education, product innovation and experiential retail. As an employer, the brand is recognized for its retail training programs, inclusive culture and focus on talent development within a fast-paced, consumer-facing environment.
Sephora in Columbia, SC is hiring a Sales and Service Leader (full-time). Hourly $22.00–$25.50/hr; lead store team and drive sales.
Role & Responsibilities
- Lead by example to inspire and motivate store teams to deliver exceptional client service and achieve sales objectives.
- Coach, mentor and develop team members through ongoing feedback, training and performance conversations.
- Drive store performance through proactive client engagement, expert product recommendations and personalized selling.
- Support day-to-day store operations including inventory control, visual merchandising, loss prevention and adherence to store standards.
- Manage scheduling requirements and ensure adequate coverage during peak retail hours including nights, weekends and holidays.
- Foster an inclusive, collaborative environment that upholds Sephora’s customer service standards and company policies.
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality or a client-service environment; prior supervisory experience preferred.
- Proven ability to coach teams to reach sales targets and deliver consistent client experiences.
- Excellent verbal communication, interpersonal skills and comfort engaging diverse clientele.
- Demonstrated resilience in a fast-paced, target-driven retail environment and aptitude for rapid product learning.
- Availability for flexible scheduling (nights, weekends, holidays) and consistent attendance.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum of two years in a leadership or supervisory role within retail, hospitality or service, with a demonstrable record of coaching teams and meeting sales goals.
Education
High school diploma or equivalent required; post-secondary coursework in business, hospitality or retail management preferred.
Workplace
This position is based in Columbia, South Carolina, USA.
Compensation
The base compensation for this position ranges from USD 22 to USD 25.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora cultivates an inclusive, talent-forward retail culture that values diversity, product expertise and client-first service. The environment is fast-paced and development-oriented, with structured learning opportunities to advance frontline leaders within the brand and the broader LVMH group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Leader», «Retail Sales Supervisor», «Beauty Floor Supervisor», «Lead Sales Advisor», «Store Sales Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.