Sephora Sales and Service Leader
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Sephora Colorado Springs is hiring a Sales and Service Leader. Full-time hourly role $24–$31/hr; lead the store team and elevate client experiences.
Overview
Sephora is a global prestige beauty retailer known for an expansive assortment of cosmetics, skincare and fragrance and an emphasis on experiential retail. As part of the LVMH group, the brand combines fast-paced retail innovation with rigorous brand and merchandising standards and offers structured career pathways across store, corporate and global functions.
Role & Responsibilities
- Lead by example on the sales floor to drive client engagement, achieve sales targets and elevate the customer experience.
- Coach, mentor and develop store team members through ongoing feedback, training and performance conversations.
- Deliver expert product recommendations and support execution of loyalty programs to deepen client relationships.
- Support daily store operations including inventory control, visual merchandising and maintaining brand standards.
- Promote an inclusive team culture that prioritizes service excellence, safety and adherence to company policies.
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or a customer service environment (3+ years preferred).
- Proven track record of driving sales and coaching teams to meet or exceed targets.
- Excellent verbal communication and interpersonal skills with a client-first mindset.
- Comfortable working a flexible retail schedule including nights, weekends and holidays.
- Able to lift and carry up to 50 pounds.
Skills
Experience
At least 2 years of supervisory or leadership experience in retail, hospitality, or a service-oriented environment; demonstrated success in coaching teams and achieving sales goals. Three or more years of relevant experience is preferred.
Education
High school diploma or equivalent required; post-secondary education in business, retail management or a related field preferred but not required.
Workplace
This position is based in Colorado Springs, Colorado, USA, within easy reach of Denver. The broader Colorado area accounts for 35 active listings on Cerulean. In USA as a whole, Cerulean currently features 3.521 open positions, with 124 posted this week.
Compensation
The base compensation for this position ranges from USD 24 to USD 31 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits provided based on eligibility.
Culture
Sephora cultivates an inclusive, fast-paced retail environment that celebrates creativity, diversity and continuous learning. The brand emphasizes hands-on development, cross-functional collaboration and a client-centric approach within the broader LVMH luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Leader», «Client Experience Lead», «Beauty Sales Supervisor», «Store Service Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.