Sephora Sales and Service Leader

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Employment Full-time
Seniority Mid-Level
Posted Feb 27, 2026

Join Sephora in Cincinnati as a Sales and Service Leader. Full-time role offering competitive hourly pay and benefits. Lead and inspire in a dynamic retail environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment where creativity and passion for beauty are celebrated.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold company policies to ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management. Client engagement and sales expertise. Effective communication and interpersonal skills. Product knowledge and training abilities. Adaptability in a dynamic environment.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

This position is based in Cincinnati, Cincinnati, USA, within easy reach of Cincinnati. Cerulean lists 6 open roles in Cincinnati, including 2 posted recently. In USA as a whole, Cerulean currently features 2.192 open positions, with 66 posted this week.

Compensation

$24.00 - $31.00 per hour, based on qualifications, experience, and geographic location.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company fosters a culture of openness, inclusivity, and teamwork, ensuring that every employee feels empowered and valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.